Safe & Healthy Gaming

Qkok Responsible Gaming — Keep the Fun, Keep the Control

Qkok believes betting is a form of entertainment — not a source of problems. We are committed to the well-being and safety of every user. Learn here how to play responsibly.

18+ Age Restriction
Betting Limit Controls
Self-Exclusion
Set a Time Limit
24/7 Support
KYC Verification

Qkok's Core Responsible Gaming Tools

We want to put tools in every player's hands to keep their gaming controlled and enjoyable.

Set a Deposit Limit

You decide how much you spend. Set a daily, weekly, or monthly deposit limit and play within it. A cooling-off period of at least 24 hours applies to any limit increases.

Session Time Limits

It's easy to lose track of time during long play sessions. Enable session time limits on qkok. Once your set time is up, you'll receive an automatic reminder and your session will end.

Break Features

Sometimes you just need a break. Use qkok's Time Out feature to temporarily suspend your account for anywhere between 24 hours and 30 days. Login will be completely blocked during this period.

Self-Exclusion

If you feel betting is getting out of your control, choose self-exclusion. Apply for self-exclusion lasting from 6 months up to 5 years. During this period, your account will be completely deactivated.

Set Loss Limit

Set a cap on how much you are willing to lose within a given period. Once that limit is reached, qkok will automatically warn you or stop your betting.

Expert Support

If you're experiencing any issues, our support team is always here for you. Reach us via live chat, email, or phone. Professional counselling referrals are available if needed.

1What We Mean by Responsible Gaming

Responsible gaming means an approach where betting or gaming is done purely for entertainment — not as a way to make money. At qkok, responsible gaming is not just a slogan; it is the core foundation of our platform.

Online betting and gaming are growing fast in Bangladesh — and that's great. But it comes with responsibility. qkok wants every user to play in a healthy, controlled way, so that betting never becomes a source of financial or family problems.

The essence of responsible betting is simple — you control the game, not the other way around. Whenever that balance feels off, it's a sign that you need support.

qkok is for users aged 18 and above only. We enforce strict age verification and block access for minors.

2Build Healthy Betting Habits

Responsible gaming starts with following a few simple but important principles. Here are some tips from qkok to help keep your betting experience positive at all times.

  • Set a budget: Decide how much you are willing to spend before you start playing. Stick to that budget — even if you lose.
  • Set a time limit: Decide in advance how long you will bet each day. When your time is up, stop.
  • Don't chase your losses: Chasing losses by placing bigger bets is a dangerous habit.
  • Don't bet on impulse: Avoid betting when you're angry, frustrated, or emotionally charged.
  • Never bet under the influence of alcohol or drugs: Make decisions with a clear head.
  • Take regular breaks: Take regular breaks instead of playing for long stretches at a time.
  • Spend time with your loved ones: Don't let betting affect your social and family life.

Remember, turning a consistent profit from betting over the long run is hard. Treat it as entertainment, and only bet what you can afford to lose.

3Signs of Problem Betting

It's not always easy to recognise when betting is becoming a problem. If you notice any of the signs below, it's time to take action.

  • Feeling a strong urge to bet every single day
  • Repeatedly trying to chase losses
  • Lying to or borrowing money from family and friends to fund betting
  • Repeatedly trying to stop betting but failing to do so
  • Thinking about betting constantly and struggling to focus on anything else
  • Feeling restless or irritable when not betting
  • Spending money meant for essential expenses on betting
  • Betting causing problems at work, in your studies, or in your relationships

If any of the above signs apply to you, take action now. Reach out to qkok's support team or a professional counselor.

4Self-Assessment — Check Yourself

Answer the following questions honestly. If most of your answers are "Yes", it may be time to seek support.

Self-Assessment Questionnaire

1

Have you ever spent more than your planned budget on betting?

2

Do you feel uneasy or anxious at the thought of stopping betting?

3

Have your family or friends expressed concern about your betting?

4

Do you find yourself betting repeatedly to try to win back money you've lost?

5

Is betting disrupting your daily routine or sleep?

6

Have you secretly borrowed money from someone to fund your betting?

7

Does your day feel meaningless when you haven't placed a bet?

If three or more of your answers are "Yes", please reach out to our support team. It's not a sign of weakness — it takes courage.

5qkok's Responsible Gaming Tools

Qkok wants every user to have full control over their gaming. The tools below are available free of charge on our platform.

Deposit Limit Set daily / weekly / monthly limits
Session Time Limit Automatic logout after a set period
Loss Limit Decide on your maximum loss limit in advance
Time Out Take a break from 1 day up to 30 days
Self-Exclusion Account closure for 6 months to 5 years
Activity History View your full betting & spending history

To use these tools, go to your account settings or reach out to our support team for assistance.

How to Set Limits

  • 1
    Log In to Your Account

    Log in to your qkok account and click the profile icon in the top right corner.

  • 2
    Find the Responsible Gaming Section

    From the Settings menu, select the "Responsible Gaming" option.

  • 3
    Select your preferred limit

    Choose what works for you — deposit limits, session time, loss limits, or self-exclusion.

  • 4
    Set the amount and duration

    Enter the amount and time period, then confirm. A cooling period applies before changes take effect.

  • 5
    You will receive an email confirmation

    Once your limit is set, a confirmation message will be sent to your registered email address.

6Minor Protection

Qkok is strictly prohibited for anyone under 18. We take minor protection very seriously and enforce a firm policy on this.

  • Age verification with a government-issued ID is mandatory at registration
  • Additional KYC verification is triggered for suspicious accounts
  • If a minor is identified, the account is immediately and permanently closed
  • Parental control software is recommended for family protection

If you have children or teenagers at home, keep your device locked or password-protected. Never allow anyone else to log in to your qkok account.

If you become aware that a minor is using qkok, immediately contact support@qkok.wsto let us know. We'll take action promptly.

7Where to Find Support

You are not alone when it comes to betting-related issues. qkok is always here for you and ready to guide you toward professional support whenever you need it.

  • Email Support: support@qkok.ws — for all Responsible Gaming requests
  • Live Chat: 24/7 live chat support is available on the platform
  • Account Manager: Our expert team for personal support
  • Professional Counseling: Referrals to mental health professionals when needed

Remember, asking for help is nothing to be ashamed of — it takes courage and responsibility. The sooner you reach out, the sooner things can get back on track.

In any crisis or if you are feeling overwhelmed, contact the national mental health helpline (Kaan Pete Roi: 01779-554391).

FAQFrequently Asked Questions

Yes, limits can be changed. However, increasing a limit typically requires a cooling-off period of 24 to 72 hours. Reducing a limit takes effect immediately. This rule is in place to protect users.

Once self-exclusion is activated, any withdrawable balance in your account will be returned to you. The process may take some time. Contact our support team for more details.

No, only the account holder can make this request. However, if you believe someone you know may be struggling, feel free to contact us. We will review the matter with full confidentiality.

Time Out is a temporary break — from 1 day up to 30 days. Once the period ends, you can resume playing as normal. Self-Exclusion is long-term — from 6 months up to 5 years. Your account cannot be reactivated before the self-exclusion period expires.

Yes. As part of our responsible gaming policy, qkok monitors unusual betting patterns. If we believe a user may need support, we may reach out to them directly.

Play Safe, Stay Happy

Join qkok today and commit to responsible gaming. We are dedicated to keeping your entertainment safe.

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